$1,000 Credit One Bank settlement: If you’ve ever received a robocall, you know how frustrating and invasive it can be. For many, the constant interruptions during dinner or work were more than just an annoyance—they were a violation of their privacy. Now, there’s good news: Credit One Bank has agreed to a $14 million settlement in a mass lawsuit involving illegal robocalls, and you could be entitled to up to $1,000 in compensation.
Here’s what’s happening, what it means for you, and how to find out if you’re entitled to one.
What was the lawsuit about?
Gannon v. Credit One Bank, N.A., alleges that Credit One Bank violated the Telephone Consumer Protection Act (TCPA) by making robocalls to people without their prior consent. Specifically, these calls were often made to people who weren’t even Credit One customers—many inherited someone else’s old phone number and suddenly found themselves inundated with calls trying to collect debts they didn’t own.
The TCPA, originally passed in 1991, is designed to protect people from unwanted telemarketing and automated calls, especially those made using auto-dialing systems. Under the law, violators can be fined up to $500 per call—or up to $1,500 if the calls were made intentionally.
Although Credit One has denied any wrongdoing, they agreed to settle the case to avoid a lengthy legal battle.
What’s in the settlement?
The total settlement amount is $14 million, which will be used to pay the following:
- Eligible class members
- Legal fees
- Settlement administrative costs
Each eligible claimant can receive up to $1,000, depending on how many people file claims and how many robocalls they received. Although the exact amount may vary, this is a significant sum for something as small as a few harassing phone calls.
Who is eligible?
You may be eligible for a payme:nt if
- You received automated or pre-recorded collection calls from Credit One Bank.
- These calls were made to your phone without your consent.
- These calls were made between March 20, 2014, and August 15, 2024.
- You are not a Credit One customer, or the calls were made in error (i.e., they were trying to contact someone else).
If you received one of these calls, you may already be in this category. Some people have already been notified by mail or email, but if you believe you are eligible and haven’t been contacted, you can still submit a claim.
How to File a Claim
To find out if you’re eligible and submit a claim:
- Visit the official settlement website – this site is managed by a third-party settlement administrator.
- Enter your phone number to check if it’s part of the call list included in the lawsuit.
- Fill out the claim form – it’s quick, and you may be asked to provide supporting documents if needed.
- Submit your claim before the deadline – be sure to check the website for deadlines.
⚠️ Beware of fraud! Always make sure you’re on the official settlement site and never provide personal or banking information to unverified sources.
What happens next?
Once all claims are submitted and approved, payments will begin—although this process may take several months. If you are eligible, you will receive a check or electronic payment.
Why This Matters
This case is one of several recent legal actions to curb robocalls. It’s a reminder that companies must be held accountable for their use of consumer data and the way they communicate with the public.
Even if you never imagined a few harassing calls could lead to anything significant, this settlement shows that your privacy matters. If a company oversteps its bounds, laws and class action lawsuits can stop it.
So if you’ve received these calls and feel helpless, you may soon have a small but meaningful victory: up to $1,000 and a little justice.